“Our servers should be younger than our Kindergarteners.”

This adage is one that school districts aspire to achieve and maintain.

In our quest to provide the best possible tools for students and staff members within our existing resources, we have moved to the Enterprise-class Microsoft Exchange email, calendar, contacts productivity server. Rather than move everyone in a single, sweeping, over-the-weekend transition is as often-the-case with such a change, we have taken a different approach. We have slowly moved groups of people over during the course of the last three years. On Friday, August 27th, the last current CommuniGate user will be moved to Exchange (and celebrations will ensue throughout District 21)!!!

The CommuniGate server will be shutdown this coming Sunday evening, August 29th, after 7.00 PM. After that time, messages on CommuniGate will no longer be available to be retrieved. Most staff have had at least three months to clear these messages from the CommuniGate server in the event that they wanted to retain the messages.




From Listservs to Groups
With this move, we are also in the process of enabling the groups in Active Directory as Mail Groups. These function a little differently than listservs.

First, Active Directory is designed to control most functions within our school district related to computers for each student and staff member. It provides a map for each individual’s electronic life in CCSD21, connecting you with your files, your email, etc. When someone is hired, she is put in to Active Directory, and when she leaves CCSD21, she is taken out, and all of those permissions vanish with her!

Another feature of Active Directory is that we can make groups, and then, we can use that same group for multiple purposes. For example, each school has a Staff group, and that group has permissions on the school-wide staff wiki on the teams.ccsd21.org server and that group will now also be the school’s staff email group.

So, what do you need to know in order to use the new email groups?

• Composing an email--To send an email to the entire staff, just do what you’ve done in the past--send an email to the group. For example, in the screenshot below, I am sending an email to the iTech and Principals groups. If I wanted to send one to the staff at London, I would enter london_staff in the TO line of my email. Then, everyone in the London Staff group in Active Directory would receive the email.
• Replying to an email--This is one of the biggest changes from a listserv. Now, when you hit reply to a message that was sent to the entire group, it will only be received by the original sender of the email, not by the whole group. The benefit is that this eliminates the possibility of accidentally sending an unintended response to everyone, as so often happens! If you want everyone to see your response, you simply hit “Reply to All” instead of “Reply”.

With this change, all of the new teachers, who were only included in Exchange and never entered in to CommuniGate will start receiving school staff emails. So, beginning next week, the staff email group (Remember, it’s not a listserv anymore!) for each school should be complete.

Finally, as with all of the users in Active Directory, the group names are searchable in Entourage 2008, Outlook 2007 and 2010, and Outlook Web App, so you can look up a group if you don’t know its name. To make this transition as easy as possible, nearly all group names match those that were previously used in CommuniGate!

Tags: Staff MacBook, CommuniGate, Exchange, Entourage 2008, Webmail

Beginning in March 2010 and continuing through May 2010, new Apple MacBooks will be distributed to all non-administrative, certified staff members. During this same period, all District 21 staff members will be moved from the CommuniGate email server to Microsoft’s Exchange 2010 server.

Certified staff members will utilize Entourage 2008 with Exchange Web Services as their primary application for accessing their Exchange 2010 email, calendar, contacts, tasks, and notes. Entourage 2008 is installed on individual Staff MacBooks. Initial training with Entourage 2008 will take place when staff members receive their laptops. From there, staff members will be able to access the wealth of resources available on AtomicLearning.com to learn more about Entourage 2008.

Non-Certified staff members, such as assistants and custodians among others, will access their Exchange 2010 accounts through the web browser using Outlook Web Access. These individuals receive their initial training from District Technology Office staff or building iTech teachers.

(Central Office staff in the Business Office, Human Resources, and Operations will use Outlook 2007 as the client through which they will use to access their Exchange 2010 email, calendar, contacts, tasks, and notes. Training for these individuals, where necessary will come from District Technology Office staff and via AtomicLearning.com.)

Some important information about the move from CommuniGate to Exchange:

• Email from CommuniGate will not be transferred to Exchange. When you are first moved in to Exchange, you will have an empty Exchange 2010 Inbox.
• You will have continual access to your CommuniGate Inbox until June 2010. No new emails will come in to that Inbox, but it can serve as an archive during the transition to Exchange. On a daily basis, it will only be necessary to check this email daily.
• If you would like to do so, you can forward your CommuniGate messages to yourself, but this is not recommended. You will not be able to reply to the original sender of those messages. Rather, it is recommended that if you would like to archive certain emails, you should do so by saving them as PDFs and filing them as documents in your home directory. You can do this by using the Print dialog box on a Mac and choosing Save as PDF from the lower left corner of that Print dialog box.

• In Late June 2010, the CommuniGate email server will be permanently disconnected and will no longer be accessible.

Finally, the day before staff members receive their MacBooks, users will cease to receive new emails in their CommuniGate Inboxes. They can log in to CommuniGate and send emails during the interim period, but no new emails will arrive there. Users will be able to view new emails once they have logged in to their Exchange client, Entourage 2008 or Outlook Web Access (OWA).

Tags: CommuniGate, Exchange, Staff MacBook