From Staff Listservs to Mail Groups

“Our servers should be younger than our Kindergarteners.”

This adage is one that school districts aspire to achieve and maintain.

In our quest to provide the best possible tools for students and staff members within our existing resources, we have moved to the Enterprise-class Microsoft Exchange email, calendar, contacts productivity server. Rather than move everyone in a single, sweeping, over-the-weekend transition is as often-the-case with such a change, we have taken a different approach. We have slowly moved groups of people over during the course of the last three years. On Friday, August 27th, the last current CommuniGate user will be moved to Exchange (and celebrations will ensue throughout District 21)!!!

The CommuniGate server will be shutdown this coming Sunday evening, August 29th, after 7.00 PM. After that time, messages on CommuniGate will no longer be available to be retrieved. Most staff have had at least three months to clear these messages from the CommuniGate server in the event that they wanted to retain the messages.

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From Listservs to Groups
With this move, we are also in the process of enabling the groups in Active Directory as Mail Groups. These function a little differently than listservs.

First, Active Directory is designed to control most functions within our school district related to computers for each student and staff member. It provides a map for each individual’s electronic life in CCSD21, connecting you with your files, your email, etc. When someone is hired, she is put in to Active Directory, and when she leaves CCSD21, she is taken out, and all of those permissions vanish with her!

Another feature of Active Directory is that we can make groups, and then, we can use that same group for multiple purposes. For example, each school has a Staff group, and that group has permissions on the school-wide staff wiki on the teams.ccsd21.org server and that group will now also be the school’s staff email group.

So, what do you need to know in order to use the new email groups?
  • Composing an email--To send an email to the entire staff, just do what you’ve done in the past--send an email to the group. For example, in the screenshot below, I am sending an email to the iTech and Principals groups. If I wanted to send one to the staff at London, I would enter london_staff in the TO line of my email. Then, everyone in the London Staff group in Active Directory would receive the email.
  • Replying to an email--This is one of the biggest changes from a listserv. Now, when you hit reply to a message that was sent to the entire group, it will only be received by the original sender of the email, not by the whole group. The benefit is that this eliminates the possibility of accidentally sending an unintended response to everyone, as so often happens! If you want everyone to see your response, you simply hit “Reply to All” instead of “Reply”.

With this change, all of the new teachers, who were only included in Exchange and never entered in to CommuniGate will start receiving school staff emails. So, beginning next week, the staff email
group (Remember, it’s not a listserv anymore!) for each school should be complete.

Finally, as with all of the users in Active Directory, the group names are searchable in Entourage 2008, Outlook 2007 and 2010, and Outlook Web App, so you can look up a group if you don’t know its name. To make this transition as easy as possible, nearly all group names match those that were previously used in CommuniGate!
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