Have you clicked in the backpack to get more information about a student, such as a phone number, historical grades, or to look at Quick Lookup? We hope so as there is a great deal of information available there to use by teachers.

Sometimes, though, you may stumble upon a screen that appears in your browser that says, “Not Found Error 404”.

This screen typically appears after you click the Backpack and then click on the name of an individual student. You should not receive this screen at all, but if you do, here’s how you can fix it.

1. Click on the Personalize tab on the left navigation menu in PowerTeacher.

2. In Personalize, click on “Default Student Screen”.

3. In there, re-set your default student screen, and click “Submit”.

4. After you have submitted this new default student screen, you can re-choose your preferred default student screen, and click “Submit” (again).

5. Now, you should not receive the error message!